Privacy Policy
How we collect, use, and protect your personal information.
Last updated: 8 February 2026
At Star Epoxy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us.
1. Information We Collect
When you use our contact form, we collect the following information:
- Your name
- Email address
- Phone number (optional)
- Project type (optional)
- Your message or enquiry
We may also collect technical information such as your IP address, browser type, and device information when you visit our website.
2. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide quotations
- Communicate with you about your project
- Send you confirmation emails regarding your enquiry
- Improve our website and services
- Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us understand how you use our website. You can choose to accept or reject cookies through the cookie consent banner that appears on your first visit.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Service providers who assist us in operating our website and sending emails (such as Resend for email delivery)
- When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
To exercise these rights, please contact us.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.